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Original topic:

Incoming callers can't hear me

(Topic created on: 29-11-2020 06:05 PM)
KirstyMM
Explorer
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Galaxy S9 Series
Following the Samsung update yesterday, any incoming callers cannot hear me. I have to call them back, then they can hear me perfectly fine. Any advice is much appreciated
116 REPLIES 116
TDCM
Apprentice
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Galaxy S9 Series

As per GuitarDemon's post above, I switched to the Google dialler and made it my default app, and the problem is fixed for me.  I have a Samsung Galaxy Note 9 and have had this issue since that update at the end of 2020 (driving me crazy in the process).

Samsung needs to fix this, can't believe I have to use the google dialler to bypass this glitch!!

 

TDCM
Apprentice
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Galaxy S9 Series

Thanks GuitarDemon - google dialler fixed it for me too 

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penski26028
First Poster
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Galaxy S9 Series
I know it is very frustrating. I will look into installing Google Dialler for when I'm not receiving calls via WhatsApp
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TDCM
Apprentice
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Galaxy S9 Series

Well google dialler only fixed it for one day for me - then my Note 9 reverted back to the same problem - cannot receive incoming calls (ie it doesn't connect, people can't hear me unless I put the loud speaker on and off)

SAMSUNG PLEASE FIX THIS ISSUE - ITS BEEN MONTHS!

TDCM
Apprentice
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Galaxy S9 Series

Hi all

The latest software update for my Note 9 (that came through in the last 2 weeks) seems to have fixed the issue for me.  I will keep you posted if anything changes.  Hope the latest software update for the Galaxy series works for everyone!

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Lois2
First Poster
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Galaxy S9 Series

The only thing that works for me is to restart my phone and then it works for a day or two and the have to reboot again.   Please fix.

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Infobleep
Explorer
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Galaxy S9 Series

I didn't have this problem until very recently and the workaround of switching the speaker on and off fixes it.

Did Samsung ever fix this issue only for it return?

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