I am so glad I found this forum, Samsung tried to fob me off with the usual "do a factory reset." I explicitly stated that since the update on my Samsung Note 9 ..when people call me they cannot hear me unless I toggle the loud speaker on and off. Also if I receive another incoming call while on the phone it then makes me unable to hear the call I am on and I have to hang up.. most frustrating especially as its now April?
Me too. I'm looking forward to this getting fixed.
Hi all hope you are well.
So on the weekend the faulty phone had another update and I allowed it and it appears to have fixed the glitch caused by the update in Feb 2021
So basically in Feb 2021 I.had the 2.5 UI was installed. In order to be heard id have to place the callers on hold and then unhold. Till 2wks ago, an update was required and suddenly all was back to normal.
Issue resolved after update 2wks ago. Post 2.5UI update.
Prior the update resolving the matter callers would hear me after I placed them on hold and then unhold.
I still have this same problem on my S9 after that one particular update and I'm already so fed up. This is a top of the line unit but why are we experiencing this? Come on Samsung, I have never experienced this problem with my previous Iphone. Many updates have passed but this issue is still here.
This guy's answer really saved me........Whoever has this problem can try it: