Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Incoming callers can't hear me

(Topic created on: 08-06-2021 09:08 AM)
KirstyMM
Explorer
Options
Galaxy S9 Series
Following the Samsung update yesterday, any incoming callers cannot hear me. I have to call them back, then they can hear me perfectly fine. Any advice is much appreciated
116 REPLIES 116
TDCM
Apprentice
Options
Galaxy S9 Series

As per GuitarDemon's post above, I switched to the Google dialler and made it my default app, and the problem is fixed for me.  I have a Samsung Galaxy Note 9 and have had this issue since that update at the end of 2020 (driving me crazy in the process).

Samsung needs to fix this, can't believe I have to use the google dialler to bypass this glitch!!

 

TDCM
Apprentice
Options
Galaxy S9 Series

Thanks GuitarDemon - google dialler fixed it for me too 

0 Likes
penski26028
First Poster
Options
Galaxy S9 Series
I know it is very frustrating. I will look into installing Google Dialler for when I'm not receiving calls via WhatsApp
0 Likes
TDCM
Apprentice
Options
Galaxy S9 Series

Well google dialler only fixed it for one day for me - then my Note 9 reverted back to the same problem - cannot receive incoming calls (ie it doesn't connect, people can't hear me unless I put the loud speaker on and off)

SAMSUNG PLEASE FIX THIS ISSUE - ITS BEEN MONTHS!

TDCM
Apprentice
Options
Galaxy S9 Series

Hi all

The latest software update for my Note 9 (that came through in the last 2 weeks) seems to have fixed the issue for me.  I will keep you posted if anything changes.  Hope the latest software update for the Galaxy series works for everyone!

0 Likes
Lois2
First Poster
Options
Galaxy S9 Series

The only thing that works for me is to restart my phone and then it works for a day or two and the have to reboot again.   Please fix.

0 Likes
Infobleep
Explorer
Options
Galaxy S9 Series

I didn't have this problem until very recently and the workaround of switching the speaker on and off fixes it.

Did Samsung ever fix this issue only for it return?

0 Likes