I can't sign into my Samsung account.

[LordBabel]

Hi, I have tried to sign into my account many times and it just comes up with incorrect id or password, however I know it is correct because I had to sign in to post this and the password was correct. It's really annoying, please help.

[AndrewL]

@LordBabel: For clarity, are you having trouble signing in to your Samsung account on your Galaxy S9? If so, when entering your email address and password, please make sure that there are no spaces at the beginning or end of the input fields. If the problem persists, try heading to Settings > Accounts and backup > Accounts > Samsung > Tap the 3 dots in the top right > Remove account, then re-add the account to see if this helps. Although it isn't ideal, you may also wish to try resetting your password by following the link below, then following the steps above to remove/re-add the account using the new credentials.

https://account.samsung.com/accounts/v1/MBR/resetPassword

[Cliffg]

If you sign in on a new device you usually have to approve this on an existing device. If you dont it will look as though its not working.

[LordBabel]

I don't think I'm signed in on any other device. Thanks, LordBabel

[LordBabel]

Hi, when I tap on the Samsung account in accounts and backup it tries to get me to sign in and I don't see any dots there. Extra information: It displays an old email address which I signed out of previously both in the settings you directed me towards and the sign in page. Thanks, LordBabel.

[Midgetcurtis]

I am having the exact same problem and have done for a year now. In order to remove tge account you need to re enter the password... which ofvcourse doesnt work...

The support team have been no help so far... 1 year on... still no linked account despite many mqny phone calls, emails and livechats

[LordBabel]

Same thing with me, Sigh