20-05-2023 08:35 PM in
I wonder if someone can help.
Approximately once every 18 months (because I'm an *****), I end up smashing my screen up. It's then always a right palaver setting up another phone (because my smashed phone won't unlock). Even if I've been well behaved and backed up regularly I still end up losing some messages, settings and data in specific apps, etc.
There are articles about what to do when you've smashed your phone, but it all involves far too much jiggery pokery without any guarantee it'll work. Is there anything I can do pre-emptively, so that when I do this again, I can easily plug in my phone to either my laptop (for a smartswitch backup) or another phone making it easy to transfer all my data.
Please help. Thanks
21-05-2023 08:14 AM in
21-05-2023 08:54 AM in
Sadly the combination of working on a building site and needing my phone for work, along with obviously not being as perfect as you are, means I'm still looking for an answer other than "be careful" ... Does anyone have any advice on the actual question? Even if they know it's just not possible?
21-05-2023 11:14 AM in
@Megan2682: Please take a look at the options in the link below, which focuses on ways to access your data when your touchscreen is damaged/unresponsive.
You can also remotely backup your data using Find My Mobile. To find out more, please explore the steps in the link below.
I hope this helps.
21-05-2023 12:04 PM in