Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

How to disable ads on samsung s9

(Topic created on: 30-04-2018 10:24 PM)
251324 Views
misiocky
First Poster
Options

Hello,

I have had my Samsung S9 for 3 weeks and I did not have any problems with it until today.

Whenever I open any app there is an add poping out. 

It started from YouTube, now when I open facebook, instagram or even when I unlock my phone there are ads everythwere.

FYI I didn't change any settings ... I dont know what to do...

 

Please HELP!

 

Thank you,

 

Weronika

46 REPLIES 46
LiamH
Pathfinder
Options

Hi @misiocky

 

It sounds like you've downloaded a third party application which has added advertisements. You can find an in depth guide on locating the responsible app here


If you're still experiencing this issue after following the guide, let us know. 


Sokha
First Poster
Options

I have problem on pop up ads on my samsung s9+ for a week, does nayone konow how to disable this ads pop up on screen please let me know!!!

 

Thank you! 

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

@Sokha

 

Please click on the link provided by the Samsung Moderator as that holds key info. 

 

Also put your phone in safe mode which turns off all your downloaded apps and leaves the stock ones alone which can help to determine if an app is causing this situation. 

 

If the ads stop then take the phone out if safe mode and start deleting your most recent ones first until the issue stops. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
StDietrich
Apprentice
Options

Hi. Had similar issue. It was X-CPU widget app

Sugarbritches
First Poster
Options

Download an app called anti adware in the Play Store buy Keerby. It's an orange icon. Once you install it go in and click scan for viruses and it will bring up all the apps that you have installed yourself that are threatening and cause ads to pop-up you need to uninstall all the ones that you installed. Especially the ones in red. Do not uninstall the apps that came with the phone like Instagram, and voicemail, it finally got rid of 99% of the popups on my S9 Galaxy. Good luck. It worked for me. And it's free.

Cruier50
First Poster
Options

I was looking for a new vehicle and I did find one but now everywhere I go there trying to sell me another 1 how do I get rid of these ads

0 Likes
MasukaH
Voyager
Options

Hey @Cruier50

 

Are you still having this issue? Have you tried following the link to see if this helps? If not, do get back to us!

 

 

0 Likes
Texmorne
First Poster
Options

I don't think anyone on this planet have more sympathy with you then me,

0 Likes
Tlkrieg3
First Poster
Options

@misiocky wrote:

Hello,

I have had my Samsung S9 for 3 weeks and I did not have any problems with it until today.

Whenever I open any app there is an add poping out. 

It started from YouTube, now when I open facebook, instagram or even when I unlock my phone there are ads everythwere.

FYI I didn't change any settings ... I dont know what to do...

 

Please HELP!

 

Thank you,

 

Weronika


I have same issues

0 Likes