20-03-2023 09:27 PM in
Galaxy S9 Series26-03-2023 10:28 AM in
Galaxy S9 Series@allison1981: It sounds like your app icon badges have been disabled. To address this, please head to Settings > Apps > Messages > Notifications > Notification categories > General notifications > App icon badges > On > Back > New messages > App icon badges > On.
If the steps above aren't applicable then please let me know which Android version you're currently running, and I will look into this further for you. This information can be found in Settings > About phone > Software information > Android version.