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Original topic:

Having trouble setting up finger print

(Topic created on: 24-04-2022 12:14 AM)
olliehubb60
First Poster
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Galaxy S9 Series
I have a grey galaxy s9 and it has a finger print problem bought used but it let's me add a finger print but when it comes to testing it and says no match,wipe finger print scanner,make sure finger is covering scanner, press longer it say the same thing on lock screen
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2 REPLIES 2
AndrewL
Moderator
Moderator
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Galaxy S9 Series

@olliehubb60: Have you tried adding multiple fingerprints, or using a different finger as your primary scanning option, to see if the issue persists? 

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Midge123
Navigator
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Galaxy S9 Series
I use my 2 thumbs as 1 finger
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