16-03-2020 08:52 PM
After Android 10 update, my S9+ reboots all the time. At least once a day. It doesn't matter what I do or not, it just soft-reboots. I can browse Twitter, call someone. Phone can sit in my pocket or be on a charger doing nothing and it will soft-reboot nonetheless.
Things I did so far:
None of that helped. I've made logcat log but can't understand it well.
17-03-2020 05:33 AM
Assuming your phone isn't set up to reboot via settings - device care - press the 3 little dots in the top Rh corner - advanced - auto restart
Then put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.
If it stops then one or more of your downloaded apps maybe causing this.
Come out of Safe Mode and start deleting them one at a time until it stops.
If it continues in Safe Mode then seek support from a Samsung Experience Store / Samsung Service Centre.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-03-2020 01:30 PM
22-03-2020 01:38 PM
Ok then please seek support from a Samsung Experience Store or Samsung Service Centre.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "