Can somebody please tell me why on my driver updater i am, told all my drivers are uptodate, yet my phone is connected to windows 10 but i cannot find it anywhere other than file explorer and when i go to device manager to update the samsung driver for my phone i get error message 31. which means my MTP usb driver is not installed properly, Can any body tell me how to rectify this ,bearing in mind I cannot find any help from samsung. I have uninstalled and reinstalled my phone it connects but does nothing else and I cannot see it in the Quick access drop down menu in windows. It is obviously a driver problem and it is driving me mad no pun intended. Also when I go to control panel and select ( windows driver package, Samsung electronics) and try to uninstall it I am told the driver is not installed so it will not delete from the programmes list in windows 10. It was working fine then just stopped all of a sudden. Hope it can be fixed .
Thanks Pugs1957 have already tried this link, still to no avail. thanks anyway.
Hi Grey Matter, Thanks for your reply but those two suggestions were the first things I tried. with no luck thanks again
Thanks pugs 1957, As I said I cannot uninstall a driver in Add/Remove programmes in windows 10 it will not let me because it says No Driver Installed. But I will give your other suggestions a try. Thanks again for your interest.