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Original topic:

Galaxy S9 - Display screen shows "No Photos Selected" on charging

(Topic created on: 02-11-2018 02:21 PM)
91881 Views
GeroG
Journeyman
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Hi All

 

I have an issue with my Samsung Galaxy S9 phone whenever I charge the phone the screen shows ”no photos selected” message

I reviewed online to try and fix but I couldn’t see a fix for the Samsung Galaxy S9. On previous devices there were instructions, do you know why this happens and how to fix?

 

Gero

 

 

1 Solution


Accepted Solutions
Solution
Reginard
Pathfinder
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Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

View solution in context

16 REPLIES 16
ChrisM
SuperStar
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Hi @GeroG.

 

Are you still having this issue or did you manage to resolve it?

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GeroG
Journeyman
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Hi @ChrisM

 

Still unresolved. Can you help?

 

Kind regards

Gero

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CarlH
Moderator
Moderator
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Hi @GeroG. Can you try out Safe Mode? To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. Let me know how you get on with this. 

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GeroG
Journeyman
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Hi Carl

 

Safe mode is now displayed, what do i do next?

 

Gero

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CarlH
Moderator
Moderator
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Do you still see the message ”no photos selected” in Safe Mode, @GeroG?

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GeroG
Journeyman
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Once in safe mode the phone display is very poor - no connection to most of my apps?

While charged in safe mode the no photos selected still appears?

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Solution
Reginard
Pathfinder
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Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

GeroG
Journeyman
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Hi Reginard

 

Thats has sorted the issue out. Thanks

 

Gero

emms44
First Poster
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I have asamsung s20 5g and when my phone is charging I get no photo selected and don't know why