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Original topic:

Galaxy S9 - Display screen shows "No Photos Selected" on charging

(Topic created on: 02/11/18 15:21)
GeroG
Apprentice
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Galaxy S9 Series

Hi All

 

I have an issue with my Samsung Galaxy S9 phone whenever I charge the phone the screen shows ”no photos selected” message

I reviewed online to try and fix but I couldn’t see a fix for the Samsung Galaxy S9. On previous devices there were instructions, do you know why this happens and how to fix?

 

Gero

 

 

1 Solution


Accepted Solutions
Solution
Reginard
Pathfinder
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Galaxy S9 Series

Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

View solution in context

13 REPLIES 13
ChrisM
Moderator
Moderator
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Galaxy S9 Series

Hi @GeroG.

 

Are you still having this issue or did you manage to resolve it?

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GeroG
Apprentice
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Galaxy S9 Series

Hi @ChrisM

 

Still unresolved. Can you help?

 

Kind regards

Gero

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CarlH
Moderator
Moderator
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Galaxy S9 Series

Hi @GeroG. Can you try out Safe Mode? To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. Let me know how you get on with this. 

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GeroG
Apprentice
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Galaxy S9 Series

Hi Carl

 

Safe mode is now displayed, what do i do next?

 

Gero

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CarlH
Moderator
Moderator
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Galaxy S9 Series

Do you still see the message ”no photos selected” in Safe Mode, @GeroG?

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GeroG
Apprentice
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Galaxy S9 Series

Once in safe mode the phone display is very poor - no connection to most of my apps?

While charged in safe mode the no photos selected still appears?

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Solution
Reginard
Pathfinder
Options
Galaxy S9 Series

Try

 

Settings Display 

 

Scroll down to the bottom and make sure that Screensaver is off.

 

View solution in context

GeroG
Apprentice
Options
Galaxy S9 Series

Hi Reginard

 

Thats has sorted the issue out. Thanks

 

Gero

emms44
New Member
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Galaxy S9 Series
I have asamsung s20 5g and when my phone is charging I get no photo selected and don't know why