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Original topic:

Free wireless charger for new S9

(Topic created on: 02/06/18 16:49)
TJ64
New Member
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Galaxy S9 Series

Hi

Recieved my new S9 yesterday,applied for proof of purchase,yesterday,recieved it today...just tried to claim my FREE WIRELESS CHARGER only to see that the offer expired yesterday....no one mentioned this to me...is there anything i can do please any help would be appreciated !

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TracyR
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Galaxy S9 Series

Hey @TJ64

 

Fear not! 

 

Because you purchased your phone before the cut off of the promotion you will still be able to claim your free wireless charger. The reason you can't claim quite yet is that you have to wait 14 days from the date of purchase before claiming.

 

Even though the promotion itself has ended the claim period has not, you'll have until 23:59 (BST) on 30 June 2018 to submit your claim. 

 

:womanhappy:

 

If you want more info take a look at the T&C's


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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sarojpanda44
First Poster
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Galaxy S9 Series

Hello @TracyR,

Is the deal valid on all S9+ purchase across EU? I have purchased the phone in Sweden on 30 April.

 

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ChrisM
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Galaxy S9 Series

Hi @sarojpanda44.

 

To be eligible to participate in the Promotion you must be a UK, Channel Islands or Isle of Man resident aged 18+ (“Participant”).

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sarojpanda44
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Galaxy S9 Series

Strange. As there was offer here (Sweden) in the stores where wireless charger was free. One has to login to Samsung App or some similar app and register the device to get the wireless charger shipped to home address directly from Samsung.

I bought a month before and I'm unsure if the offer will be valid for my purchase too.

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ChrisM
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Galaxy S9 Series

We're not able to comment on offers available in other regions, @sarojpanda44. Have you tried contacting our friends in Sweden?

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sarojpanda44
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Galaxy S9 Series

Can you point me to them? /Saroj

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ChrisM
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Galaxy S9 Series

Have a look at this link.

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sarojpanda44
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Galaxy S9 Series
Thank you. I'll look at there. /Saroj
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Jules69
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Galaxy S9 Series
I had the same problem.and rang them apparently you have to have the phone 14 days and should receive an email to claim it, I still haven't received the email 😢
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