02-06-2018 12:26 AM in
Galaxy S9 SeriesHi
Recieved my new S9 yesterday,applied for proof of purchase,yesterday,recieved it today...just tried to claim my FREE WIRELESS CHARGER only to see that the offer expired yesterday....no one mentioned this to me...is there anything i can do please any help would be appreciated !
Solved! Go to Solution.
02-06-2018 04:49 PM - last edited 02-06-2018 04:49 PM ) in
Galaxy S9 SeriesHey @TJ64
Fear not!
Because you purchased your phone before the cut off of the promotion you will still be able to claim your free wireless charger. The reason you can't claim quite yet is that you have to wait 14 days from the date of purchase before claiming.
Even though the promotion itself has ended the claim period has not, you'll have until 23:59 (BST) on 30 June 2018 to submit your claim.
:womanhappy:
If you want more info take a look at the T&C's
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
02-06-2018 04:49 PM - last edited 02-06-2018 04:49 PM ) in
Galaxy S9 SeriesHey @TJ64
Fear not!
Because you purchased your phone before the cut off of the promotion you will still be able to claim your free wireless charger. The reason you can't claim quite yet is that you have to wait 14 days from the date of purchase before claiming.
Even though the promotion itself has ended the claim period has not, you'll have until 23:59 (BST) on 30 June 2018 to submit your claim.
:womanhappy:
If you want more info take a look at the T&C's
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
04-06-2018 03:55 PM in
Galaxy S9 SeriesHello @TracyR,
Is the deal valid on all S9+ purchase across EU? I have purchased the phone in Sweden on 30 April.
04-06-2018 04:28 PM in
Galaxy S9 SeriesHi @sarojpanda44.
To be eligible to participate in the Promotion you must be a UK, Channel Islands or Isle of Man resident aged 18+ (“Participant”).
04-06-2018 04:41 PM in
Galaxy S9 SeriesStrange. As there was offer here (Sweden) in the stores where wireless charger was free. One has to login to Samsung App or some similar app and register the device to get the wireless charger shipped to home address directly from Samsung.
I bought a month before and I'm unsure if the offer will be valid for my purchase too.
04-06-2018 05:04 PM in
Galaxy S9 SeriesWe're not able to comment on offers available in other regions, @sarojpanda44. Have you tried contacting our friends in Sweden?
04-06-2018 05:06 PM in
Galaxy S9 SeriesCan you point me to them? /Saroj
04-06-2018 05:12 PM in
Galaxy S9 SeriesHave a look at this link.
04-06-2018 05:20 PM in
Galaxy S9 Series10-06-2018 08:41 PM in
Galaxy S9 Series