Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Flashing strips of pixels

(Topic created on: 05-01-2019 05:27 PM)
C3rrot
First Poster
Options
Galaxy S9 Series

My recently bought galaxy s9 has horizontal strips of pixels that flash randomly across the screen (looks like multicoloured static). This happens about once a week and lasts for roughly one day. These strips don't show up on screenshots.

0 Likes
3 REPLIES 3
TracyR
Moderator
Moderator
Options
Galaxy S9 Series

Hey @C3rrot

 

Next time it happens run a quick test and let me know if it appears.

Go over to your dial pad and type in *#0*#, this will bring up a number of tests. Try clicking on the 'Blue', 'Red', 'Green' and ‘Black’ options, and check if the issues are still there.

:smiling-face:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

0 Likes
C3rrot
First Poster
Options
Galaxy S9 Series

The strips have been flashing for the past 24 hours. The completely disappeared when i did the red, green and blue tests, however they still appeared on the black test. This unfortunately did not fix the issue either.

0 Likes
TracyR
Moderator
Moderator
Options
Galaxy S9 Series

As it showed on the test it would inducate that your phone needs to be inspected by an engineer.

I'd recommend that you get your phone instpected by a Samsung Support Centre

 

:smiling-face:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

0 Likes