05-01-2019 05:27 PM in
Galaxy S9 SeriesMy recently bought galaxy s9 has horizontal strips of pixels that flash randomly across the screen (looks like multicoloured static). This happens about once a week and lasts for roughly one day. These strips don't show up on screenshots.
05-01-2019 06:05 PM in
Galaxy S9 SeriesHey @C3rrot
Next time it happens run a quick test and let me know if it appears.
Go over to your dial pad and type in *#0*#, this will bring up a number of tests. Try clicking on the 'Blue', 'Red', 'Green' and ‘Black’ options, and check if the issues are still there.
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
05-01-2019 07:49 PM in
Galaxy S9 SeriesThe strips have been flashing for the past 24 hours. The completely disappeared when i did the red, green and blue tests, however they still appeared on the black test. This unfortunately did not fix the issue either.
05-01-2019 08:08 PM in
Galaxy S9 SeriesAs it showed on the test it would inducate that your phone needs to be inspected by an engineer.
I'd recommend that you get your phone instpected by a Samsung Support Centre
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge