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Faulty charging port

(Topic created on: 21-01-2021 05:52 PM)
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ryan_will124
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When I plug a charger in, it says there is moisture and won't charge, It chargers wirelessly fine. I just want to know if this will affect a trade-in price? I have an S9

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3 REPLIES 3
MikenugS10
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my s10 has been like this on off for weeks now its fine
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Pugs1957
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I'm pretty sure it would affect your trade in as they need a fully working device.
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AndrewL
Moderator
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@ryan_will124: If your S9 doesn't meet the minimum requirements for trade in, then the company we use to inspect the devices (MTR Group Ltd) will contact you directly within 10 days, and a surcharge of up to £100 may be applicable. Alternatively you can always declare the device as broken during the trade in process on our website, after which a lower trade in value will be offered. 

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