13-06-2018 08:50 PM in
Samsung tells me that S9 has IP68. Phones are checked before selling and also they are made with all tecnologies that do not allow DUST be inside parts.
I dont know what I should do right now.
15-06-2018 02:43 PM in
Hi @DmitryMalishev.
Are you able to get to one of our Service Centres so an engineer can have a look at your phone?
16-06-2018 01:48 PM in
I have no idea where might be official service center in Germany near Münster or PLZ 48324.
16-06-2018 03:49 PM in
Have a look at this link to find your nearest store @DmitryMalishev.
07-12-2018 06:12 PM in
I had to file a warranty exchange on my 9 + today because there is dust inside my selfie camera I just bought this phone less than a month ago.
