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Original topic:

Duplicate apps appear in folders

(Topic created on: 21-05-2020 08:20 AM)
JonWellington
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Galaxy S9 Series

I have an S9+ and over the last month or so I have noticed that apps in some folders duplicate themselves, they go if I reboot.

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5 REPLIES 5
Anonymous User
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Galaxy S9 Series

you can delete the empty ones manually

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JonWellington
First Poster
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Galaxy S9 Series

Ok, so this is strange - last week I purchased a S20 + and transfered my data using Smart Switch. Everything was working well until this morning when I noticed that the very same folders that duplicated apps on the S9 also had duplicate apps in them on the S20. I manually removed each duplicate app and then cleared the cashe partition, when I rebooted all those apps and the folders they were in had vanished (but not ininstalled). So I had to place them back on the home screen and then create the folders again.

So I've obviously transfered the problem somehow from my old S9.

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Anonymous User
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Galaxy S9 Series

Yep it seems like that.

Glad you solved.

Have a nice day

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JonWellington
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Galaxy S9 Series

Ummm, not solved, I now seem to have the problem on my new S20!

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Anonymous User
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Galaxy S9 Series

Oh😅 i understood that you had the problem but you solved it 😅 

Well you can hard reset your phone and manually transfer photos on your pc and use cloud to save app data.

Then you import everything manually. I never use smartswitch when i reset but install and set up everything from stratch

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