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Original topic:

Double page print does not work

(Topic created on: 20/11/18 19:50)
Janelf
First Poster
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Galaxy S9 Series

Hi 

I have just setup my new S9 and was all going well and loved the phone. But I am having trouble printing double sided page.  Any ideas please

 

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AndrewL
Moderator
Moderator
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Galaxy S9 Series
@Janelf: Is your phone currently connected to your printer? To check please go to Apps > Gallery > Select Image > Tap the 3 dots in the top right > Print > Tap the drop down arrow in the top right > All Printers > Select your printer from the available devices list. With your printer selected you should now be able to swipe down, look for the 'two-sided' print option, tap 'None' and select 'Yes'. For further clarification I recommend checking your printer's user manual for details on how to connect wirelessly to mobile devices.

Janelf
First Poster
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Galaxy S9 Series

Hi 

I have tried this and the none is shaded out and will not drop down to change it. 

I can print but not letting me change that setting. Any idea

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Terry_Tyson
First Poster
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Galaxy S9 Series

Thanks, swipe down was exactly what I needed. 😁

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