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Original topic:

Don't Update to One UI/Pie!!!!!

(Topic created on: 07/02/19 21:22)
I_Hate_Bixby
Apprentice
Options
Galaxy S9 Series

I really wish I could turn back time and undo the frickin' damage I have done to my £800 S9+ 

I implore people to wait - as the One UI/Pie update I downloaded and installed last night is horrendous!!!

 

Issues noticed within 12 hours of the update.  

 

  1. The awesome little navigation bar that used to autohide, but appear when you swipe - has been taken away completely!  Now you either have some incredibly ugly icons, or horrible grey lines at the bottom.  Urg!  So I turned the icons off, and now it's a total guessing game for where I'm swiping and for what.  Because the pop up menu has been 'upgraded' and now doesn't pop up anymore - at all.  So - lose precious screen estate or gain it all but swipe randomly and hope for the best.  Ridiculous.
  2. Bixby - that evil data whore of an app - what a piece of *****.  The button is on the wrong side of the phone for most users, and every time you want to take a picture or watch TV - you inexplicably end up pressing the stupid frickin Bixby button.  Thanks Bixby - for interrupting my viewing when I simply want to turn the volume down.  Thanks Bixby - for getting in the way when trying to capture precious moments using the otherwise amazing camera....and losing the moment because I accidentally squeezed you for more than a microsecond - call that a long press???   Before this One UI update, users were forced to sign up for samsung account they don't want or need, to be able to simply disable that stupid button.  Until they long pressed it.  Or accidentally swiped too far left on their screens.  I hate Bixby - and to make it permanently switched on in the new update is just a kick in the teeth.  If users could remap the button, or better still turn it off completely, I'm wondering how many will!

  3. The updated has totally screwed up the menus and keyboard.  I bought the S9+ for the huge screen and ability to see lots of information on one screen.  Well thanks Samsung - your new update put that awesome quality in the bin.  Now you get over a 3rd of each screen taken up with a huge empty box with huge letters saying Settings Is this really necessary!!!!?
  4. Samsung has screwed up the multiwindow function.  Completely - broken.  You used to be able to swipe from the corners and sides to resize almost anything you were looking at or using.  I used to have 3 or 4 at a time.  Loved it.  Now broken.  There is a workaround - but you have to use the new (and awful) task manager.  

  5. The new task manager/recent apps.  Now it's not just more difficult to actually find the button without a huge hideous icon, grey line, or no menu at all, when you do get it, it very unhelpfully fills the whole screen with a preview of the app - you were *last* looking at.  Try it (those who've been afflicted by this crappy update) - see how annoyingly it spins to the app you last used.  Not the one you were just on.  Before the update - the last app you looked at was on top, and you could easily and smoothly flip through all the others like a deck of playing cards.  Not any more.  Broken.  Oh - and if you want multiscreen - you have to click the icon on the app in the preview.  BUT GUESS WHAT!  ***IT'S****BROKEN****  Yes indeed - click on split screen and your app gets shoved to the top of the screen.  Can't see it - can't use it - can't close it - no matter how many times you click on the unhelpful X button.  So let's try multiscreen.  Nope - let's try Pop Up.  Ahh - finally - now we get a screen we can move about - but wait - it limits the size to a box way too large and square.  Before the update - it was a nice small rectangle - perfect for watching TV and playing chess.  Can't do both anymore.  Can't multitask anymore.  Thanks Samsung.

  6. Did I mention how ***** Bixby is?

  7. Yes - there's more - Samsung have ruined the keyboard layout - now there's a huge gap underneath - total
    waste of screen space.Screenshot_20190207-113840_Chrome.jpg

  8. How about how they've screwed with the layout and settings of their previously fabulous camara app?  No longer are we treated to a lovely, simply intuatively named list of resolutions - now we have to mess about pressing extra buttons to get past all this tripe about aspect ratios.  Before - even the newest user to smartphones could see the best quality - is at the top - end of - no question - now they have to delve into multiple confusing submenus to get the best options.  Assuming they ever look again - used to be easy to get to.

  9. Hate what they've done with the way you choose photo formats - I use Pro 80% of the time - and now the menu keeps skipping past it because it's in the wrong place, and the wrong size font, with the wrong amount of spacing between the words.  ROLL BACK THE CHANGES!!!!
  10. I know - I'm bored writing this now - but I've also spent £800/$1,000 on a mobile phone less than a year ago - and now it's broken.  So on with the complaints.  Widgets are completely broken.  Screenshot_20190207-113920_Samsung Experience Home.jpg

    Can't add them, move them or delete them. See the white line around the app?  Can't move it to a new screen.  Can't resize it.  Can't delete it.  BROKEN!!!

  11. What else was there....ummm - yeah - I like the night mode.

 

 

246 REPLIES 246
ShabbirAhmad65
Apprentice
Options
Galaxy S9 Series

I'm experiancing more and more problems as I keep on using my Note 8 with One Ui. Samsung has successfully managed to convert and expansive high end phone look like a child's video game. I wonder what they had in their minds while approving these changes and very badly de-grading their the then wonderful UI, which just required a few touches of feature additions.

 

The Screen capture snapshot shound is ruined

After turning on the bluetooth it does not show it in the notification bar

The Gallery appliocations is horrible 

The wipe to call feature in the SMS has been sadly removed

SMS coversation bubbles colors are ugly and these cannot be changed

The reminder application doesnt work. If a call is not attended and timed, cannot add to remind a call

My bank Application had a finger print login, which is now not available after the upgrade

 

I have sent my error report with system logs to Samsung. I will wait for some time and hope they come up with corrected updates. Otherwise might be a permanent good bye to Samsung. Huawei EMUI is much better and mature and user friendly.

 

AingealCridhe
First Poster
Options
Galaxy S9 Series
I'm looking at Huawei also. Samsung has removed all reasons for not switching. I've never seen an update this bad for any brand. The lack of customer input, errors, removal of tools that were selling points, lack of functionality, and poor execution are just too much. I'll never buy another Samsung nor will the people on my account that I pick the phone for or anyone not tech savvy that always asks for input.
Slick91
Navigator
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Galaxy S9 Series
Totally agree with you mate. I feel like smashing this piece of poop in my hands. Used to love it it's amazing how an update can totally ruin your phone. Paid a grand for my note 8 used to rave about it. Loved the fact I could add wallpaper to my texts and WhatsApp. Loved the colours and the icons now hate everything about it. What did they do employ the same ***** apple used to upgrade their iOS system? It's nothing short of horrendous. companies shouldn't be allowed to make such big changes to ppl's devices. At least give us the option to trial the update then roll back if we dont like it. It's not a failure admitting when something doesn't turn out as good as you thought it would. Does Samsung care????
Slick91
Navigator
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Galaxy S9 Series
Doesn't make it right mate. I didnt buy a Samsung to look as ***** as the iPhone.
GaryH
First Poster
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Galaxy S9 Series

Agreed. Updated my 8+ on Friday and totally disappointed with the new UI. My contract is up for renewal on 1st April and was looking at the Note 9, but there's no way I'm spending £50+ a month on a phone that's lost it's best UI feature (the hidden navi bar) and where the icons look like a 12 year old girl has designed them - all pinks, lime greens, bright blues etc. Not a good look on a pro level phone...unless they fix it it's time to look elsewhere. Shame really though.

Gooner155
Apprentice
Options
Galaxy S9 Series

Personally I would of appreciated the choice

Rather than Samsung force this on us

My update said "security and privacy" update

No mention of functionality 

 

Then if you mistakenly download this update its impossible to revert back

So if people do like the update- great

If you dont- you should be able to revert back

 

Customer care ??????

Lee613
Explorer
Options
Galaxy S9 Series
This is why I ended up buying my S9 instead of others.... and they REMOVED it even though I PAID FOR IT.
Lee613
Explorer
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Galaxy S9 Series
Pro mode video is removed, and I also believe that the image stabilization is worse than before. The video tool that we PAID FOR is now UNUSABLE!
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Maxozone
Voyager
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Galaxy S9 Series

Everyday when I contact Samsung they keep telling me the same thing in a script. One theme that keeps coming up is that these forums are not the place to air your concerns, it is on the main Samsung page> contact us, or calling tech support at Samsung. 

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Gooner155
Apprentice
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Galaxy S9 Series

FYI.... I've talked to Samsung customer care and Samsung technical dept

Basically its, once you've downloaded,  your stuck with it.  Of course you get, this feedback will help the developers future updates 

So really talking directly to Samsung is useless, that's why we have these forums. To get help from fellow users who care. Unlike Samsung who don't care. I really can't understand why they would drastically change a winning formula . If it's not broken don't fix it !!!!