26-07-2020 06:31 AM - last edited 26-07-2020 06:38 AM
Hi everyone, please can you help me, I have low volume coming from ear speaker. Blockingg out bottom speaker with my thumb while playing music makes the ear speaker sound like it is on call mode/with very low volume that i can hear only while keeping my ear on it. The loudspeaker mode doesn't work with the ear speaker even when dolby atmos is turned on. There is hardly any difference turning dolby atmos on and off. Tried soft reset, factory reset and cache wipe along with cleaning the mesh. Does anyone know what to do?
To summarize the problem is, that the stereo effect is not there irrespective of Dolby mode's status because the ear speaker's loudspeaker function isn't working. Is there anyway to solve this?
26-07-2020 09:16 AM in
26-07-2020 09:27 AM - last edited 26-07-2020 09:28 AM
Thank you so much Tom for your reply. The ear speaker does have sound during this test and it does have sound while playing media files as well. But no matter what we play, it sounds like how we hear it during a call without loudspeaker toggled on. The loud speaker of the ear speaker isn't working in either cases.
If it is a firmware problem is there any way we can get it rectified?
04-08-2020 09:14 AM in