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Original topic:

Delivery Reports

(Topic created on: 24/06/20 18:07)
AmandaM
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Galaxy S9 Series

I have a Samsung S9 and use the text message app that was installed on the phone. I have delivery reports switched on, so I get a sound when a text is delivered and an icon at the top of my screen. This afternoon, this has stopped happening. Everything is still switched to 'on' so I can't understand why this has happened. Help?

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74 REPLIES 74
CarlH
Moderator
Moderator
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Galaxy S9 Series

Hi @AmandaM. Please can you try a Soft Reset? This doesn't delete anything from your phone, it fixes any minor issues that may be occurring. To do this, hold the 'Power' button and the 'Volume Down' button, both together for ten seconds and your phone will restart. Let me know if that sorts it out! 

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NikKichicky25
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Galaxy S9 Series

mines is the same! 

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AmandaM
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Galaxy S9 Series

I have tried that but they are still not working

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Mrsb09
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Galaxy S9 Series

My s9 is doing exactly the same stopped working yesterday lunchtime.

I've reset it and they arent working all is switched on

 

Is yours working yet mine isnt

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Mrsb09
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Galaxy S9 Series
I've tried the same it stopped yesterday lunchtime has yours sorted itself?
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AmandaM
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Galaxy S9 Series

What network are you with?

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AmandaM
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Galaxy S9 Series

Mine still not working. Have turned them off now and will try again in a few days.

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Mrsb09
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Galaxy S9 Series
Vodafone
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NikKichicky25
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Galaxy S9 Series

Also vodafone