25-10-2018 12:05 PM in
I've looked online and found a few people having this issue but nothing to fix it. Out of nowhere, areas of my screen have gone dead and are no longer responsive. I have tried removing the screen protector, using phone in safe mode, clearing cache and a full factory reset but nothing is working. Also, not sure if it's related, but my keyboard seems a bit sticky too in the sense that I press a key once and it types it multiple times.
25-10-2018 12:20 PM in
Hi @AM25. Which model phone and Android version are you using? From the phone dialler, enter *#0*# and select Touch. Place your finger over the screen and trace the pattern. Does your phone register your touch correctly?
Thanks for checking that, @AM25. As you've also done the Factory Reset, it might be worth taking your phone to a Service Centre for an engineer to inspect. This link will direct you to the closest in your area.