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Original topic:

Camera Pro video mode

(Topic created on: 07-02-2019 02:53 PM)
Simsun
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Galaxy S9 Series

With the latest update it seems like recording video in Pro Mode is not available, although it says 'take control of your videos'. Anyone else having this issue? 

22 REPLIES 22
TracyR
Moderator
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Galaxy S9 Series

Hi all!

 

I appreciate that it's a feature that you all want, and have already sent it over to the R&D guys.

 

If and when there's an update I'll let you all know.

 

:smiling-face:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

Simsun
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Galaxy S9 Series

It still says "take control of your video"! We could now we can't.

 

 

False advertising. 

#DoWhatYouCant 

webmistress
Apprentice
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Galaxy S9 Series

@TracyR wrote:

Hi all!

 

I appreciate that it's a feature that you all want, and have already sent it over to the R&D guys.

 

If and when there's an update I'll let you all know.

 

:smiling-face:


No, it's not a feature we all want, it's working functionality that sold us the phone in the first place that has been pointlessly removed. They ruined my device. I'll accept nothing less than a stock device or re flash. Gutted, totally gutted.

Sergei
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Galaxy S9 Series
Absolutely!!!
Sergei
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Galaxy S9 Series

And Samsung Galaxy Note 9, please. 

Simsun
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Galaxy S9 Series
Totally argree. I have been without this function which i used everyday for work and it has really disrupted my workflow bigtime. I am also gutted!This function alone is the reason i bought a S9.

Maybe they should compensate us with an S10.

#DoWhatYouCantRecordInProMode
Simsun
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Galaxy S9 Series

Screenshot_20190207-144323_Samsung Members.jpg

 

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Simsun
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Galaxy S9 Series
What i do not appreciate is being called RUDE for asking a very simple question about a device i spent alot of money on!
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Simsun
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Galaxy S9 Series
I submitted error reports as they requested with the same generic response!
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webmistress
Apprentice
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Galaxy S9 Series

@Simsun wrote:

Screenshot_20190207-144323_Samsung Members.jpg

 


All sammy need do is update camera 8.5 in their compilers to be version 10, and install that over the new fail pie camera. It will work.