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Original topic:

Camera freezes after Pie update

(Topic created on: 22/02/19 23:22)
Kristinaf3
New Member
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Galaxy S9 Series

I got the update for my S9 last week. Never had any camera issues before that at all whatsoever. Now, suddenly, my camera shows a black screen, about everybthird time Ibuse the camera, and I have to restart my phone to get it to work every time. I tried to force stop the app, but that did nothing to help. The only thing that helps is to restart my phone. And I'm sick of doing that three times a day.

8 REPLIES 8
SjorsK
Superuser I
Superuser I
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Galaxy S9 Series
Hi Christina,

Did you already try a factory reset? This might solve it for you (Not the best situation, but sometimes a clean install tends to help :smiling-face: ).
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Thomastee
First Poster
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Galaxy S9 Series

I have EXACTLY the same problem. Trying to find a way to go back to Oreo. I like the new feratures of Pie but it's not worth the sacrificing the camera.

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kdripley
Just Browsing
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Galaxy S9 Series

Same has happened to mine. Its been that annoying for months and then yesterday it got so bad I cant even shut it down now.   Is there a fix for this yet?

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dan91
New Member
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Galaxy S9 Series

Is there a fix for this issue already?

 

It is happening a lot and makes the camera almost unusable while on a travel.

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aldupd
Observer
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Galaxy S9 Series

Same is happening to me and it's very frustrating... I tried to wipe the caches but the problem came back soon after. I would like Samsung to take action as my friends have the same problem with their s9. If only there is a way to go back to the previous Android version.

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nismo
Superuser II
Superuser II
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Galaxy S9 Series

@Kristinaf3@Thomastee@kdripley @dan91@aldupd, have you tried to reset camera settings? If no then go to: Camera > Settings > Reset settings.


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Enjay
Voyager
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Galaxy S9 Series

Could try settings, apps, camera, storage and clear data. That can sometimes fix camera problems. 

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Thomastee
First Poster
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Galaxy S9 Series

I had the same problem but fixed it by having my phone auto restart  twice a week overnight. Follow the directions below or Google Samsung phone auto restart.

 

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Featured snippet from the web
 
 
 
This Guide Will Show How To Locate And Enable The Auto Restart On Samsung Galaxy S9:
  1. Go to your Home screen.
  2. Tap the Apps Menu.
  3. Tap on the Settings.
  4. Scroll to Backup and Reset.
  5. Select on Device Management.
  6. Tap on Auto Restart.
  7. Choose your scheduled date and time. ...
  8. Turn on this feature and exit the menu.
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