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Original topic:

Call recorder

(Topic created on: 22-03-2018 10:29 AM)
161103 Views
Ryan23
Voyager
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I'm on a different thread with over 30K plus people using call recording apps (I use ACR Pro) and I can no longer hear the caller only my voice, inbound and outbound calls. 

I had the S8 plus which worked perfectly so what has Samsung done to permissions on the S9 plus which I'm now using, speaking with others it has also affected the S9.

It was very quick for Samsung customer service (UK) to put blame on the app developer but this isn't an issue with the app it's the phone.

Can someone from Samsung please tell me if this can be fixed or the S9 plus is useless to me and approximately 1.5 million other ACR users using Samsung's S9 devices.

For me the facility to record is paramount, it's not an issue with the latest version of Oreo as it works on other handsets.

Samsung what have you done ?

605 REPLIES 605
MystaMagoo
Pioneer
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@DavidJC1961 wrote:
Also A40

Use the samsung members app and tell them why you are taking the samsung back and exchanging it for another brand.

 

There's nothing you can do except to change csc

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pured
Navigator
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Sorry to hear that this is so much important for you. I have heard that you are able to record if you use your speakerphone if that doesn't bother you. Maybe give a try?

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Anonymous User
Not applicable
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@MystaMagoo wrote:

@DavidJC1961 wrote:
Also A40

Use the samsung members app and tell them why you are taking the samsung back and exchanging it for another brand.

 

There's nothing you can do except to change csc


There are moderators on this forum. If Samsung really doesn't suppportr this forum then what's the sense in having it. I would think Samsung knows very well what is going on. Once again, money speaks, quit buying!

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refaat81
Journeyman
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How did you enable call recording in samsung galaxy fold?

 


@Ryan23 wrote:
Dear Viktor

Thank you for your kind words, I can only dream of being 26 this year I’m actually 36, however I’m very passionate about helping others and don’t like to give up easily. I’m glad I’ve been able to help others whom have all had the same problem, with the help of others it’s what good humans do, it’s in our nature or certainly the good ones.
I have the Samsung Galaxy Fold and I’ve been able to install software that enables the call recording feature. I know a lot of people originally blamed Samsung but it was actually Google and there policy which stopped manufacturers such as Samsung from allowing call recording across all there devices in certain parts of the world. The biggest issue I have still to this day is the poor quality of Samsung customer support, there lack of communication is shocking and I mean in a bad way, they have a lot to do to meet the standards of Apple for example, anyway we all have our stories I’m sure, thank you once again it’s nice that people show there appreciation.

 

Pritam1
First Poster
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I use samsung A10,but this one don't have any auto call record optio, i try to use apps,but apps also doesn't working.so i to fix this proble. Thank u    
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WillianMai
Journeyman
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Most third party call recorders worked fine before latest Samsung update for newer phones such as galaxy s10 s10+ note 10 note10+ a70 and so on. Those phones were fully working with call recorder from c mobile and call recorder from Appligato and many other third parties. After the latest update (January 2020) it stops recording. I became aware because unfortunately all my family uses those models and the ones that have not been updated still work fine. Same models.. just after update it stops recording.  They record a muted audio. That's the reason why we will have to move to another brand. Samsung has recently shown in their products a lack of respect to their customers

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mikek22
First Poster
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It will not work on Galaxy A20 either.   used it on my Galaxy S5 but I had to replace it since the GPS would no longer work due to changes in the GPS system.   Major bummer as it is an excellent program.

 

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Anonymous User
Not applicable
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They all pretty much stopped with the S7

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Grzegorz79
Navigator
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Hi guys for s 20 ultra this trick with thai sim card working to have implement call recorder but my Samsung members app is thailand and I don't have any chance to claim buds+ support told me reinstal app but I reinstal 10 times still the same thailand members app :face-with-tears-of-joy: but call recorder work perfectly hehe 

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refaat81
Journeyman
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Is the samsung pay working for 


@Grzegorz79 wrote:

Hi guys for s 20 ultra this trick with thai sim card working to have implement call recorder but my Samsung members app is thailand and I don't have any chance to claim buds+ support told me reinstal app but I reinstal 10 times still the same thailand members app :face-with-tears-of-joy: but call recorder work perfectly hehe 


Is the samsung pay working for you?

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