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Original topic:

Call recorder

(Topic created on: 22/03/18 11:29)
Ryan23
Voyager
Options
Galaxy S9 Series

I'm on a different thread with over 30K plus people using call recording apps (I use ACR Pro) and I can no longer hear the caller only my voice, inbound and outbound calls. 

I had the S8 plus which worked perfectly so what has Samsung done to permissions on the S9 plus which I'm now using, speaking with others it has also affected the S9.

It was very quick for Samsung customer service (UK) to put blame on the app developer but this isn't an issue with the app it's the phone.

Can someone from Samsung please tell me if this can be fixed or the S9 plus is useless to me and approximately 1.5 million other ACR users using Samsung's S9 devices.

For me the facility to record is paramount, it's not an issue with the latest version of Oreo as it works on other handsets.

Samsung what have you done ?

648 REPLIES 648
Ryan23
Voyager
Options
Galaxy S9 Series

No problem abbutayyab your more than welcome, I've tried my best throughout I'm glad most people agreed

John2405
Apprentice
Options
Galaxy S9 Series

Ryan23

 

I'd also like to thank you for all your efforts I've been like others following your post and found it really encouraging and helpful.

 

It would be great if other had as much passion into helping strangers.

Ryan23
Voyager
Options
Galaxy S9 Series

Thanks John2405

 

Again your welcome glad I had a positive input into helping others.

 

 

JOXBEX
Apprentice
Options
Galaxy S9 Series

Ryan23 thanks

Ryan23
Voyager
Options
Galaxy S9 Series

Thanks JOBEX I'm glad I also helped you in some way, thanks for your input in the thread 

Silicapacks
Apprentice
Options
Galaxy S9 Series

I've been browsing for a few days as I'm looking for a third phone for business. 

 

With all these issues at hand with Samsung blocking call recording (with S9), would you advise I gear towards a Pixel 2 (small) or another Galaxy S8?

 

I emailed ACR and they kind of hinted that Pixel 2 may be a better option for me. 

 

Thoughts?

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Ryan23
Voyager
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Galaxy S9 Series

Hi

 

A third phone must be awkward to carry so many have you considered a dual sim phone. I've got a dual sim S8 plus and it works great,I would highly recommend it.

 

I have heard the Pixel 2 has some issues with recording just double check, if it's been approved by ACR as in the recording issues with the pixel have been fixed then it is a very good phone. 

Silicapacks
Apprentice
Options
Galaxy S9 Series

I had no idea a dual sim phone even existed. My main focus is to keep everything organized, but yeah it does get a bit clunky with so many phones. 

 

I agree, I'm sure the pixel's a great phone, but I can't shake the feeling that Google will update the phone at some point in the future that will inevitably block 3rd party call recording apps 😕

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Ryan23
Voyager
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Galaxy S9 Series

Totally agree it's in there own security policy so it's just a matter of time and then it will be down to developers to look for a way round it.

 

Dual SIM phones are amazing phones calls and text messages are all separate. You can also bouncy between either number with ease as well as sharing data.

 

Here's a link to where I got mine from 

 

https://m.ebay.co.uk/itm/Samsung-Galaxy-S9-Plus-128GB-Black-Dual-SIM-Unlocked-S9-1-Year-Warranty/162...

 

That's for the new S9 plus

 

I strongly recommend watching some YouTube videos on how dual sim phones work, I think your be pleasantly surprised.

Silicapacks
Apprentice
Options
Galaxy S9 Series

I'll get on that right away. Maybe dual sim is the answer, but hopefully the interface can be organized so I don't mix up my clients. 

 

In any case, I think I may have to just shoot for the S8 or (maybe even) an S8 dual sim phone. I just can't risk not having call recorder enabled. It looks like S9 is having many issues with that. 

 

But thank you for the super quick replies. 

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