22-03-2018 10:29 AM in
Galaxy S9 SeriesI'm on a different thread with over 30K plus people using call recording apps (I use ACR Pro) and I can no longer hear the caller only my voice, inbound and outbound calls.
I had the S8 plus which worked perfectly so what has Samsung done to permissions on the S9 plus which I'm now using, speaking with others it has also affected the S9.
It was very quick for Samsung customer service (UK) to put blame on the app developer but this isn't an issue with the app it's the phone.
Can someone from Samsung please tell me if this can be fixed or the S9 plus is useless to me and approximately 1.5 million other ACR users using Samsung's S9 devices.
For me the facility to record is paramount, it's not an issue with the latest version of Oreo as it works on other handsets.
Samsung what have you done ?
05-09-2020 06:36 PM in
Galaxy S9 SeriesA50 france : not working
15-10-2020 04:01 PM - last edited 15-10-2020 04:10 PM ) in
Galaxy S9 SeriesHi everyone, I have an idea I'd like to verify - is it possible that call recording could be enabled on EU-distributed phones by setting the location to India or Romania when first setting up the phone/creating a new Samsung account?
EDIT: Nevermind, just found out it's CSC-dependent.
04-01-2021 11:26 AM in
Galaxy S9 SeriesRemoving facilities instead of adding them, Maybe next time I will not buy any product made by Samsung
04-01-2021 03:22 PM - last edited 04-01-2021 03:22 PM ) in
Galaxy S9 SeriesI've been telling people that for two year + now. But Noooooo, they gotta see it for themselves and go ballistic on Samsung something they are not going to change. The don't care about you.
09-01-2022 01:05 PM in
Galaxy S9 Series09-01-2022 09:08 PM in
Galaxy S9 SeriesI switched to using a Huawei P30 Pro a year ago and am quite happy with it (UK).
It allows me to record phone calls automatically and it links to the contacts too.
I was quite happy with Samsung phones until they made this change.
Now I will never buy another Samsung product until I her that the call recording facility has been restored in the UK - where there is no law stopping you from recording calls.
It seems like they have only restricted it in some geographic areas.
Is that not a form of racial discrimination???
Almost ALL companies routinely record calls to them in the UK.
Samsung clearly couldn't care less about their customer base so I suggest everyone buys an alternate phone and passes the word around.
The Redmi seems to work too according to other posts.