Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Call recorder

(Topic created on: 21/08/19 17:25)
Ryan23
Voyager
Options
Galaxy S9 Series

I'm on a different thread with over 30K plus people using call recording apps (I use ACR Pro) and I can no longer hear the caller only my voice, inbound and outbound calls. 

I had the S8 plus which worked perfectly so what has Samsung done to permissions on the S9 plus which I'm now using, speaking with others it has also affected the S9.

It was very quick for Samsung customer service (UK) to put blame on the app developer but this isn't an issue with the app it's the phone.

Can someone from Samsung please tell me if this can be fixed or the S9 plus is useless to me and approximately 1.5 million other ACR users using Samsung's S9 devices.

For me the facility to record is paramount, it's not an issue with the latest version of Oreo as it works on other handsets.

Samsung what have you done ?

648 REPLIES 648
Caffrey
Explorer
Options
Galaxy S9 Series

@Sphere wrote:

I tried the method on my s10 unfortunately it does not work, I managed to resolve the region lock code with help from samsung support.

 

I was disappointed as I wanted it to work for my s10 but I am very happy it worked for my s9+ I now have call recording available thank you so much Ryan for posting these instructions. Do you know of any method to enable call recording on the s10?



Thai sim

Hi how are things. I keep getting a message when I turn my phone on saying. A new service provider. To use service providers apps and settings. You need to factory reset your phone and all your user data will be deleted. I dont know should I do another factory reset or am I getting the because I put the thai sim in. Any help will be great 

0 Likes
Reply
Ryan23
Voyager
Options
Galaxy S9 Series

Hi guys ok so hopefully this will answer some questions I’ve been asked.

 

Using the Thai sim method 

you will have a notification pop up every time you turn the phone on relating to new service provider. Do NOT click on this and carry out a new install as it will default the phone back to your local region. In other words what we have all done with the Thai sim to get that software will revert back.

You can only use a Thai sim once as soon as you try it in another phone it won’t work (this has been my own experience)

Some members are having difficulty with the S10, these phones have region locks on them which is put in place by Samsung to stop users doing exactly what we’re doing. You can contact Samsung and ask them to unlock your device, the way to do so is simply say your going on holiday and you will be using a local sim (Thailand) it won’t be long before they cotton on lol.

If you still experience problems after unlocking your device I’m afraid that Thai sim is no longer working and you will need a new one (it sounds ridiculous but it is what it is) I’m sorry that I’ve not made this clear I am learning as I go and sharing my experience. Just to touch on the region lock once this has been done you need to wait 72 hours before trying to install the Thai sim method however keep using your phone as normal (don’t turn it off and wait for the Thai sim to arrive I won’t go into detail about this but it is important)

I hope that helps guys.

ps

Just a reminder that the Thai sim needs to go in the handset before it reboots!!! (Also very important) 

Ryan23
Voyager
Options
Galaxy S9 Series
There are open Law suits already hopefully Samsung May sort this problem out and update accordingly.
0 Likes
Reply
Caffrey
Explorer
Options
Galaxy S9 Series

Thanks for the help. I'll just leave it the way it is thanks. I hope things are well with you. Keep me updated if you have any more news about this thanks again.

Sphere
First Poster
Options
Galaxy S9 Series
Region lock is easy to remove, you just need to use your phone to make calls for 20 minutes after which it's region lock is automatically removed. Hope this info is helpful.
0 Likes
Reply
tomesiek
Explorer
Options
Galaxy S9 Series
@Ryan23wrote: .... You can only use a Thai sim once as soon as you try it in another phone it won’t work (this has been my own experience) .... Hi. This is really sad news because just waist my card on my sister S9 phone. It works but I was hoping that I will be able to use my card on few phones. I'll try to confirm this but just in case I ordered a new Thai sim, when it arrive I will let you good people know how it goes.
Caffrey
Explorer
Options
Galaxy S9 Series

Yeah keep us updated. What can you do it's your sister. Make her buy you a new thai sim lol

0 Likes
Reply
silvergem
Observer
Options
Galaxy S9 Series

@MarcelNL wrote:
It only enables the Samsung built-in call recorder.
Other call recording apps are still not working due to some Google policy changes.

You have three options you can select for automatic call recording:
- All numbers
- Unsaved numbers
- Selected numbers

Unfortunately there is no option to exclude numbers (spouse, voicemail, etc.

I have a phone purchased from HK, snapdragon variant. since Day 1 Ive installed the ACR on my phone. Im using a PH and Caribbean sim.

All my call recording is still intact.

 

Is this an Isolated case????

0 Likes
Reply
usta_32
First Poster
Options
Galaxy S9 Series
(english translate) hi i have a galaxy a40 phone. Is there a local call log in the a40? if local call log is available, can i activate it using thailand sim? Thank you.
(türkçe original) merhaba benim bir galaxy a40 telefonum var. yerel arama kaydı mevcutmu a40'ta? eğer yerel arama kaydı mevcutsa tayland sim kullanarak etkinleştirebilirmiyim? teşekkürler
0 Likes
Reply
Caffrey
Explorer
Options
Galaxy S9 Series

I dont know. I done it with my s9 with the thailand sim and it works great. If you try with the Thailand sim let us know how you get on. I would like to know if it does work on other samsung phones.

0 Likes
Reply