blank emails

[crooooooky]

hi can anyone please help?

for some reason I get blank emails from websites when I request a password reset.  also when a receipt is posted out to my blueyonder.co.uk email

[BandOfBrothers]

Does this happen with any other email servers / providers you may use ?

This could either be a preference setting in the email app / phone or in the email settings found when logging into your email using a computer. 

Sometimes using another email app may help. 

Your email provider may also be able to advise. 

Hopefully this is a glitch that will self resolve. 

[crooooooky]

hi, I checked on my iPad last night and the emails work fine on there? 

I recently under took the decision the change all my passwords due to a serious breach of my blueyonder email.... i ran spam checkers and junked a load of dodgy emails.... so I may have junked a couple of these providers in my haste.... however I spent ages last night looking at the long lost of emails that have been placed within spam and the one I needed to see was not in there?