03-12-2019 09:00 AM in
After November update I have problems with dark and black colors on my Galaxy S9 European version.
I googled everything and no working solution only new update.
Can you please fix this problem for all of us affected by this last update.
Thank you in advance!
04-12-2019 05:20 AM in
I would suggest to send your valued feedback via the Samsung Members App / Samsung + app as it will then get to the relevant department @Ni77
I've not experienced such issues on my N10+ 5G.
Have you tried adjusting the colour spectrum in your phones settings and changed to maybe vivid too.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
04-12-2019 09:00 AM in
I've tried everything... even the screen balance app. No help.
It's strange because on third party apps it has the perfect colors, but on Samsung apps and system apps it's all distorted.
04-03-2021 12:12 PM in
Can also confirm this, my blacks became a bit like a low-end phone, all distorted. Whether I'm watching a video on youtube or recording my own, they get fuzzy and somewhat greenish? Been trying to fix it by fiddling with the settings to no avail. Might have something to do with Samsung's new dark mode setting.