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Original topic:

Black crush after november update!

(Topic created on: 03-12-2019 09:00 AM)
Ni77
First Poster
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Galaxy S9 Series

Hi, 

After November update I have problems with dark and black colors on my Galaxy S9 European version. 

I googled everything and no working solution only new update.

Can you please fix this problem for all of us affected by this last update.

 

Thank you in advance! 

Ivan 

4 REPLIES 4
BandOfBrothers
Samsung Maker ★★
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Galaxy S9 Series

I would suggest to send your valued feedback via the Samsung Members App  / Samsung + app as it will then get to the relevant department @Ni77 

 

I've not experienced such issues on my N10+ 5G.

 

Have you tried adjusting the colour spectrum in your phones settings and changed to maybe vivid too.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Ni77
First Poster
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Galaxy S9 Series

I've tried everything... even the screen balance app. No help.

It's strange because on third party apps it has the perfect colors, but on Samsung apps and system apps it's all distorted. 

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gmp009
Apprentice
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Galaxy S9 Series

Same happened with me after OneUI2.1 and Nov security updates.

Members_K6iLvsk
First Poster
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Galaxy S9 Series

Can also confirm this, my blacks became a bit like a low-end phone, all distorted. Whether I'm watching a video on youtube or recording my own, they get fuzzy and somewhat greenish? Been trying to fix it by fiddling with the settings to no avail. Might have something to do with Samsung's new dark mode setting.

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