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Original topic:

Bixby Voice not working

(Topic created on: 20/03/18 18:56)
Crouchie78
New Member
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Galaxy S9 Series

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.

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23 REPLIES 23
mm289
Apprentice
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Galaxy S9 Series
Yep, same here. Voice refuses to work unless you use the button, cannot get it to wake up to the Hi Bixby command 😞
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Kevlar187
New Member
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Galaxy S9 Series

And here since the last update bixby only opens its home screen.

I cannot navigate to any setting that are for voice command.

TBoneZA
New Member
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Galaxy S9 Series

I've had my S9+ for just over a week with no issues... this morning there was an update for it and my Bixby started with the same issues.

 

I've tried all the web suggestions of clearing the cache and data but Bixby Home just reloads exactly as it was before...

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Walterblack
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Galaxy S9 Series

Got the exact same issue on my S8 and s9+

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Walterblack
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Galaxy S9 Series

@Crouchie78wrote:

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.



@Crouchie78wrote:

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.




Got the exact same issue on my S8 and s9+

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MarkS9Plus
First Poster
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Galaxy S9 Series

Same issue with me. Bixby used to work but then updates removed the settings ("gear" icon) and voice doesn't work... tried all the uninstalling and reinstalling and rebooting and safe mode and and and... still broken

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DarkTazer
First Poster
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Galaxy S9 Series

@Crouchie78wrote:

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.


Phoned Samsung. International Bixby Servers are down. Will be restored asap apparently.

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MEXICO12345
Observer
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Galaxy S9 Series

Same problem here, i just got it last friday from Samsung directly,  i was Ioving Bixby Voice :smileysad:

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MEXICO12345
Observer
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Galaxy S9 Series

@DarkTazerwrote:

@Crouchie78wrote:

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.


Phoned Samsung. International Bixby Servers are down. Will be restored asap apparently.



@DarkTazerwrote:

@Crouchie78wrote:

I have just purchased a Galaxy S9+ but cannot activate the Bixby Voice feature even though the app is installed on my phone. I live in the UK.


Phoned Samsung. International Bixby Servers are down. Will be restored asap apparently.




Same problem here, i just got it last friday from Samsung directly,  i was Ioving Bixby Voice :smileysad:

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