Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Bixby doesn't recognise Spotify

(Topic created on: 31/08/19 17:31)
Jeerus
First Poster
Options
Galaxy S9 Series

Software version: Android 9 Pie - Samsung OneUI
Carrier: T-Mobile
Model number: SM-G960F

While Samsung happily advertises Spotify is integrated with Bixby in One UI, it actually doesn't recognise anything related to Spotify.

I have a few custom commands and tried the normal command (Hi Bixby, Play music) as advertised on the Support page. Bixby responds with "I don't understand that"

 

Now I'm on the point it doesn't even understand a word what I'm saying.

7 REPLIES 7
ChrisM
Moderator
Moderator
Options
Galaxy S9 Series

Hi @Jeerus 

 

Are you still having this issue or did you manage to get it sorted?

0 Likes
Reply
Jeerus
First Poster
Options
Galaxy S9 Series

Yes I'm still having issues, I've tried everything but Bixby doesn't seem to recognize anything related to Spotify.

Hammer211
Apprentice
Options
Galaxy S9 Series

I have same problem. I tried to  open bixby menu and then swipe left  but i cant see spotify in there.

 

I added spotify to samsung music, but even there i cannot control spotify with bixby.

 

 

j-boxing
First Poster
Options
Galaxy S9 Series

I'm having this problem also. I actually closed my Amazon Music account because it's incompatible with Bixby, and then opened a Spotify account because it's meant to be compatible.

0 Likes
Reply
Hammer211
Apprentice
Options
Galaxy S9 Series

Can some1 please provide info how to add spotify to bixby. 

0 Likes
Reply
j-boxing
First Poster
Options
Galaxy S9 Series

Samsung told me Bixby control of Spotify is only available on US devices. This is not clearly explained on the Samsung website, however.

0 Likes
Reply
Hammer211
Apprentice
Options
Galaxy S9 Series

Ok. Will it come to european also? Or should i start using google assistant?

0 Likes
Reply