Galaxy S9

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S9 SM-G960U still doesn't get android pie update

Posted by 06-09-2019 03:02 AM in Galaxy S9 Series

My Galaxy S9 is an unlocked version without any service provider. When checking the software update, it always shows "the latest updates have... View Post

25-03-2020 10:22 PM

I have same problem, i did install smartswitch on PC and it says my device is not supported... View Post

USB CONNECTION TO S CLASS

Posted by 30-01-2019 05:24 PM in Galaxy S9 Series

Hi members: I connect my s9+ intending to charge it using its usb cable to my s class mercedes, a messgage pops up everytime i connect. Deny or... View Post

24-03-2020 07:43 PM

You can have the same problem when you connect to a pc. The solution over there (I do not know... View Post

Why are pictures taken in landscape mode (horizontally) appear so thin?

Posted by 23-03-2020 09:00 PM in Galaxy S9 Series

When I take pictures in Samsung 9, I notice that portrait pictures come out well whereas landscape pictures (mobile held horizontally) come out... View Post

Galaxy S9+ soft-reboots all the time

Posted by 16-03-2020 08:52 PM in Galaxy S9 Series

After Android 10 update, my S9+ reboots all the time. At least once a day. It doesn't matter what I do or not, it just soft-reboots. I can... View Post

22-03-2020 01:38 PM

Ok then please seek support from a Samsung Experience Store or Samsung Service Centre. ... View Post

Lock screen not waking up with notifications

Posted by 07-02-2019 01:17 AM in Galaxy S9 Series

Ever since I got this phone, I've had to resort to downloading apps in order for my lock screen to wake up when I get texts. Glimpse... View Post

20-03-2020 08:44 AM

Thank you for the suggestion to download Glimspe Notification. Works wonders. yes Im so frustrate... View Post

Microphone, bluetooth, and audio jack microphone not working.

Posted by 20-08-2019 12:39 AM in Galaxy S9 Series

My headphone jack mic, bluetooth mic, and normal phone mic aren't working for any of my apps, this has been going on for a while since updating... View Post

19-03-2020 07:16 PM

Please, never ever suggest to make a factory reset to solve a problem without first trying it out... View Post

Restore pictures on s9

Posted by 18-03-2020 04:59 PM in Galaxy S9 Series

All my picture on my gallery disappeared and I can't find them on my bin to restore them. Please help View Post

18-03-2020 07:49 PM

Hi @Haddy1. Are you saving your pictures to an SD card? Can you also check the Google Photos ... View Post

Screen timeout settings reset sporadically

Posted by 15-03-2020 12:11 PM in Galaxy S9 Series

I have a Samsung Galaxy S9 with the software update to one UI 2.0 android 10. Developer settings are OFF and I do not intentionally destroy my... View Post

Running out storage

Posted by 15-03-2020 09:59 AM in Galaxy S9 Series

My storage is running out, but the apps i downloaded isn't even that much.64gb and i have used 63.3gb now, i don't know what's even... View Post

15-03-2020 10:49 AM

@yingchun: I see what you mean. As a starting point I recommend moving the internally stored imag... View Post

S9 Phone screen blank and phone hot....

Posted by 13-03-2020 10:25 AM in Galaxy S9 Series

I had my phone on the table doing nothing, when I went back to it, the screen was blank and would not turn back on. The phone feels very hot. I... View Post

14-03-2020 07:27 AM

Hi @BandOfBrothers Thank you. I found a number for Samsung and talked to someone there ... View Post

S9 Weather widget disappears after software update

Posted by 30-08-2019 11:12 AM in Galaxy S9 Series

Hi everyone, I have the weirdest issue with my Samsung S9, I lost the weather widget after the software update. The first time it happened I... View Post

13-03-2020 10:53 PM

Facing same problem View Post

S9 Top Speaker Quiet or is it?

Posted by 24-11-2018 08:33 PM in Galaxy S9 Series

Hello there, I got my s9 back in September but I'm unsure if this is normal, my top speaker is quiet during phone calls requiring me to turn... View Post

13-03-2020 01:19 PM

This should be in manual:) View Post

Do not disturb update

Posted by 13-02-2020 11:22 PM in Galaxy S9 Series

Since my S9 did a software update, I've noticed the Do Not Disturb function has changed. Previously you could override it with custom... View Post

13-03-2020 01:13 PM

Hi @MissSparkles Just checking in to see if you are still having this issue. Can you let ... View Post

Samsung Galaxy S9 - How to set up a group ringtone?

Posted by 09-03-2020 09:35 PM in Galaxy S9 Series

I just picked a new Galaxy S9 and I got all my information transferred from my old S6. I tried setting up ringtone assignments for contact groups... View Post

13-03-2020 11:50 AM

Hi @MintChalida92 Head in to the Contacts app > 3 lines on top left > Groups > Tap on the gr... View Post

s9plus software update

Posted by 08-02-2019 11:59 PM in Galaxy S9 Series

The new software update for the Samsung s9plus is absolutely awful! All the icons have changed its messes up your volume when receiving... View Post

12-03-2020 10:48 PM

As far as updates goes this must be the worst update I have ever seen. It's completely messed up ... View Post

Poor internet connectivity

Posted by 10-03-2020 11:52 AM in Galaxy S9 Series

Hi,my s9 plus automatically gets disconnected from internet sometimes,when I restart it works fine ,I am having a vivo mobile also,At the same time... View Post

12-03-2020 10:50 AM

Hi @rajusail1 Just to confirm, are you referring to your mobile phone network connec... View Post

Music albums with other featuring artists

Posted by 11-03-2020 08:27 PM in Galaxy S9 Series

So i have a hell of a lot of music on my phone and the one thing that grinds my gears is the fact that it shows the normal artist with its own... View Post

S9+ text message input mode

Posted by 05-03-2019 07:18 PM in Galaxy S9 Series

When I try to send a message on my s9+ with an emoji it says "in your current input mode special characters, such as emojis ,etc may not be... View Post

11-03-2020 01:37 PM

Seem the issue not yet resolve. My phone Note 8 has same problem... I tried change massage app... View Post

S9+ Overheating After Update

Posted by 16-01-2019 06:06 PM in Galaxy S9 Series

Hello my S9+ started to heat so much. About 1-2 weeks ago I upgraded to android pie and after that its startes to heat. When I charge to phone... View Post

11-03-2020 12:41 PM

I had the same problem and now solved, thank God. After I updated the software to Android 10, my ... View Post

secure wiping of data

Posted by 10-03-2020 12:59 PM in Galaxy S9 Series

Hi I am about to sell my S9+ and I know I can do a factory reset but some sites say you should encrypt the data first as its possible to hack... View Post

11-03-2020 09:52 AM

Hi and thanks for your response - your suggestion are pretty much what Samsung suggested: remove... View Post

Galaxy S9+. Streaming to Amazon Firestick after Android update is now laggy/choppy

Posted by 10-03-2020 03:27 PM in Galaxy S9 Series

So ive been using the app CASTTO to stream to my Amazon Firestick for over a year now and its been great but the Android update has ruined it. The... View Post

Samsung S9+ latest update made Videos so slow to open and read

Posted by 08-03-2020 09:15 PM in Galaxy S9 Series

Hi guys My Samsung S9+ latest update made Videos really slow to play. Sometimes I have to click twice or refresh if I want to play some... View Post

09-03-2020 05:47 AM

Not on my phone @Najem Perhaps try settings-Apps-Youtube-Storage_Clear data. ... View Post

A10 - Delete a recently used smilie!!

Posted by 08-03-2020 10:03 PM in Galaxy S9 Series

Ok, you know how that when you use a smile on a msg, the next time you compose a message it gives you a list of the most recently used ones from... View Post

09-03-2020 05:42 AM

Apart from a factory reset I haven't found a way yet @kriptikchicken You could try a... View Post

Help with storage issues

Posted by 08-03-2020 11:21 PM in Galaxy S9 Series

Can someone please help me understand what is causing this storage issue? Do you think it's an app or something? ... View Post

09-03-2020 05:36 AM

Hi @Penguin343 You have a lot of installation files from my first look. Can you dele... View Post

Revert the One UI Update

Posted by 30-01-2019 12:35 PM in Galaxy S9 Series

Just got my S9+ today, was updating and then got the UI update, i am not a fan of it and I cannot find any ways of reverting back at all. Smart... View Post

08-03-2020 05:14 PM

At the very least you'll trip knox though and void the warranty. That's the problem. Best wai... View Post

Weather app wrong location

Posted by 26-02-2020 10:30 PM in Galaxy S9 Series

Anybody else having the problem of the weather app widget on home screen showing a diff location since the update to android 10. It shows my... View Post

07-03-2020 09:19 AM

i have the widget on the home screen, press and hold the widget and you will see widget settings... View Post

S9+ cannot connect to Chromecast

Posted by 06-03-2020 03:51 AM in Galaxy S9 Series

After upgraded to latest update (Android10), the smartview cannot connect to chromecast. My netfilx apps also cannot detect the chromecast! Now I... View Post

Smartview not connecting to chromecast

Posted by 25-02-2020 06:58 AM in Galaxy S9 Series

My S9 edge is not connecting to the chromecast so i can watch on a tv.my mates andriod phone connected straight away.. anyone help?? View Post

06-03-2020 03:48 AM

I have the same situation! After upgraded to latest update (Android10), the smartview cannot conn... View Post

Help with white preview text after update

Posted by 28-02-2020 05:56 PM in Galaxy S9 Series

Help, when I try to type, the text and background are both white and i can't see what i am typing until I send the message. Happened... View Post

05-03-2020 08:18 PM

I still dont understand them, sometimes it does what i want and sometimes it does the opposite  ... View Post

Android 10 - No Bluetooth Audio?!

Posted by 02-03-2020 02:55 PM in Galaxy S9 Series

OK, I updated last week and everything was fine until this morning. My BT headphones connect to the S9+, but the S9+ does not send any... View Post

05-03-2020 07:47 PM

Nae probs, found the solution.  For some reason my new earbuds set themselves to 'Volume... View Post