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Battery drain

(Topic created on: 15-05-2021 12:17 PM)
1404 Views
NBrearley
First Poster
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I thought I would let others be aware that I had a problem on my otherwise totally reliable S9 after the recent software update (installed May 3rd 2021). This is labelled as a March 23rd update in the software information.

Immediately after the update, the battery life went from 5 days to 5 hours!! In fact the phone casing became warm to touch because the processor was working so hard. After a lot of messing about with settings and clearing Apps caches (esp. Google play store) I finally fixed it by clearing the cache partition on the boot-up menu (which is not easy if you are not especially tech savvy).

Now 3 days later, batter life and consumption back to old levels. So just be aware if you experience the same problem as me. Neil

10 REPLIES 10
SusuAl
Apprentice
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I have spoken with samsung about this and they are saying that the software update was not the problem which is annoying and also said no one is having the same issue which is a lie
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