Thank you for your reply @ANDYNIKKEN
Then I suspect the phone is a grey import or anywhere from the Eu.
" If it was purchased through Amazon then it could potentially be from anywhere in the EU and this would explain why you are yet to receive the latest update in this region. This isn't necessarily the case but if you contact Samsung directly and provide your full model number they will be able to look into the origin of the device for you. "
From a similar thread > Note-9-update-to-pie.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
