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Original topic:

android file transfer from Galaxy S9 to my MacBook pro not working when trying to transfer my pictures from the DCIM folder

(Topic created on: 29/12/20 19:52)
JohnEagle
Apprentice
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Galaxy S9 Series

If I use Android file transfer to attempt to transfer my pictures from my DCIM folder on my mobile to my MacBook pro it fails with a msg "Cant access storage device"

I can successfully access other smaller folders so I suspect it is something to do with the folder size of DCIM/Camera.

I have 128Gb of storage on my phone.

 

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11 REPLIES 11
BaxteruK
Navigator
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Galaxy S9 Series
If the phone is set to MTP when trying to transfer it, you may need to test another product as you mentioned or another data transfer cable.
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JohnEagle
Apprentice
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Galaxy S9 Series

Thankyou for all your suggestions but  I've solve the problem myself by simply circumventing it. There is clearly a bug in the use of the Android file transfer app method which prevents anyone from opening a folder with more than 3-4K of photos. A limitation which ought to be publicised. Something which I find incredible. However the solution for me was to simply delete 2k worth of photos ( which fortunately) were already on my MacBook connected storage drive. The folder then opened as expected and I copied the remains files across. 

Lesson is copy files across on a regular basis say once a year and delete them.

Thanks again for your suggestions.

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