05-02-2019 05:44 AM - last edited 05-02-2019 07:03 AM
after updated to android pie throug ota, i can not record or send voice message through the bluetooth headphone, iam using airpod, i tried with couple of other bluetooth headphone too, all having the same problem,
when iam using whatsapp or calling with thirdparty apps like imo with bluetooth headphone, the phone' internal mic is working instead of bluetooth headphone's mic, other end could hear my voice,
if i hold and close the phone's internal mic with my finger the other end could not hear my voice,
i already factory reset my phone twice, but still having the issue,
anybody having this same problem?
05-02-2019 06:13 AM in
Sounds like a 3rd party accessories issue after the update @NoOzy
I'd suggest to contact the headphone manufacturers to see if they can push a software update for their Bluetooth headphones and also let Samsung know via the feedback section in the Samsung Members App.
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05-02-2019 06:56 AM in
05-02-2019 02:53 PM in
05-02-2019 03:46 PM in
Hmm. Suggests an issue with those apps after the update in this instance. Those factory resets should’ve cleared all the old data on them though. Have you checked that the apps are up to date; and that everything is fine in their settings (both in the permissions etc. on the phone, and within the apps themselves)?
05-02-2019 05:46 PM in