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Original topic:

Ads on lockscreen from latest update

(Topic created on: 11/12/20 22:16)
AaronArson
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Galaxy S9 Series

I have a new lockscreen after the latest update and it is green and has a massive ad on it.

I have not downloaded anything other than the latest update from Samsung. What the hell is this and how do I remove it?

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Valgore
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Galaxy S9 Series
Go to your search bar in the settings menu and search for Samsung global goals. go into that and turn off lock screen ads and anything else you want off. that should be it 👍🏻

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Solution
Valgore
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Galaxy S9 Series
Go to your search bar in the settings menu and search for Samsung global goals. go into that and turn off lock screen ads and anything else you want off. that should be it 👍🏻

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AaronArson
Just Browsing
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Galaxy S9 Series

Thanks for the help, but I'm not seeing Global Goals anywhere on my phone.

AaronArson
Just Browsing
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Galaxy S9 Series

Got i fixed, mostly thanks to you. I didn't have Samsung Global Goals on my phone. I downloaded it from the Play store, and unchecked the lock screen ad option.
Ads are gone now. Strange because I didn't even have that app on my phone.

Thanks for your help!

Valgore
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Galaxy S9 Series
No problem and glad I could help. yeah it's odd that you didn't have the app but it did it on your phone. I think it's linked to Samsung One UI and even though you didn't have the app the data must have activated somehow. that's all a guess by the way haha.