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Original topic:

4G not working.

(Topic created on: 28-08-2020 11:40 AM)
Bcfz83
First Poster
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Galaxy S9 Series

HI, i have done software update on the 27/08/2020, my 4g has stopped working. Tried many things to try fix but nothing. Only 3g is working. When are samsung going to wake up and fix this massive issue?

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy S9 Series

Are you not getting 4G in a particular place or everywhere you go @Bcfz83 

 

As a process of elimination can you try your sim card in another phone and another sim card in your phone please ?

 

Can you look in your Settings and Connections and make sure Lte/3G/2G is ticked.

 

A Samsung Experience Store or Samsung Service Centre can help too with a diagnostic.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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