Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

4G not working.

(Topic created on: 28/08/20 12:40)
Bcfz83
New Member
Options
Galaxy S9 Series

HI, i have done software update on the 27/08/2020, my 4g has stopped working. Tried many things to try fix but nothing. Only 3g is working. When are samsung going to wake up and fix this massive issue?

0 Likes
Reply
1 REPLY 1
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S9 Series

Are you not getting 4G in a particular place or everywhere you go @Bcfz83 

 

As a process of elimination can you try your sim card in another phone and another sim card in your phone please ?

 

Can you look in your Settings and Connections and make sure Lte/3G/2G is ticked.

 

A Samsung Experience Store or Samsung Service Centre can help too with a diagnostic.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply