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4G connection

(Topic created on: 26-05-2020 06:15 PM)
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Marie641
First Poster

‎26-05-2020 10:05 AM

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I downloaded and installed the latest Samsung software update yesterday (Mon May 25) and since then my Galaxy S9+ will not connect to 4G. I have autoconnect selected in settings. Any ideas?

Thanks

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11 REPLIES 11
Marie641
First Poster

‎26-05-2020 06:15 PM

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In response to AndrewL
Andrew! You're a star! I followed your instructions (huddled in a corner of the garden!) and the 4G icon miraculously re-appeared in its usual place. Well, not really a miracle, but given my lack of tech know-how, it seems like it.

Many thanks to you and Tess for your patience and help.

All best - Marie
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AndrewL
Moderator
Moderator

‎26-05-2020 07:05 PM

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In response to Marie641
@Marie641: That's great news! Hope this is all sorted now, but if you need any further guidance, you know where we are :smiling-face:
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