Wrong colour phone being sent

[Adebisi]

I am being sent the wrong colour phone by Samsung. I called to tell them straight away but they advised me to refused the delivery and start again. Which i dont want to do as its another credit check!  I will prefer an exchange or something and I've got 3 different advise from 3 different Samsung advisor.  Anyone have this happen to them before? I want the phone just not in purple

[Members_RflPgyd]

They still at it. Ordered the s24 black 1tb and was told 15 days lead time only for a blue one to turn up in 3 days.

when i called them they tried to say they sent the incorrect colour they said it was my error.