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Whatapp s9

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First Poster

Can someone help?? When I receive a whatapp message that is Purely txt based...I get sound and vibrate notification..however wheb the message contains any media (pictures gifs etc) then it only vibrates and no sound notification. I have tried uninstalling and installing and also turning notifications on and off but has made no difference? Any ideas? 

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Moderator
Moderator

Hey @Lc82

 

Is this the only app you're having the problem with?

If so, it may be a feature of WhatsApp, so you would need to reach out to the app developer directly. 

:smiling-face:


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Yes this is the only app I'm having trouble with..all others are fine.
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It seems as thought it's an issue with WhatsApp then, I'd recommend getting in touch with the developer directly. 

:raised-hand-with-part-between-middle-and-ring-fingers:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

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