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Upgrade programme

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First Poster

Are you obligated to send the old phone back or can you continue to pay both the old and the new phone together?

7 REPLIES 7
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Explorer
You have to send them a phone to use the upgrade programme, otherwise you will have to credit agreements running,
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Yes that's fine I don't mind that 

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I don't think the credit company allow it
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Their happy to have 2 agreements running judt can't seem to find Samsung t and cs on upgrade only their exchange program

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It wont show it on the page, you will need to speak to samsung shop support,.
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If you keep your current phone and get a new one, it's not an upgrade.

You're just buying a new phone. 

 

The upgrade is there to exchange  one for another and continued to pay 1 bill.

You'll just be the owner of 2 phones with 2 bills. 

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I think they got the messages Matt loud and clear
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