23-11-2018 12:39 PM
I have an issue with Samsung Members app. I recently got a Galaxy S9. When I start the Members app I press 'Next' on the initial set up. I am then greeted with the message:
'Your service country may change along with related content in the Samsung Members app. This will overwrite previous information'.
After tapping OK I then get the error message:
'Server response error
Server error. Try again later. Status : 400 Error : 4047 Message : Samsung Members Authentication is required'
I have tried to launch the app when connected to wifi and 4G but get the same error. I have tried clearing Cache and Data and even uninstalling and reinstalling the app but I can not get it to work.
Any help would be greatly appreciated.
Solved! Go to Solution.
25-03-2019 10:00 PM
I'm having same issue I'm in the UK factory reset Samsung flashed my phone and still wont work
27-03-2019 08:05 AM - last edited 27-03-2019 08:16 AM
Sorry guys, i replied individually to everyone not realising it appeared at the bottom. i cant seem to delete them.
27-03-2019 08:07 AM - last edited 27-03-2019 08:17 AM
27-03-2019 08:08 AM - last edited 27-03-2019 08:21 AM
I emailed galaxycare@samsung.com to report this issue on my S10. They will ask for a screen shot of the error message and your software information along with the model number/ It took a few days of emails but it is sorted now. they will reconfigure your software
27-03-2019 08:10 AM - last edited 27-03-2019 08:18 AM
25-04-2020 04:26 PM
I tried this but it doesn't work. I own a Galaxy A70 (2019).
20-08-2021 08:59 AM
Hi there I have Samsung Galaxy A32 and I am facing the same problem.
Please help me
23-09-2021 11:52 AM
Dears
I also have the same problem in my samsung members server error try again later . (400).
please assist.
05-10-2021 06:35 AM
Hi, I also have that same issue, can't load samsung members.