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Start up with Knox

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SOLVED
Apprentice

Since the last security update (I think) when I start my phone I put my code in and it starts to boot up, then goes back to passcode screen.  I have to put my code in again and so far it then boots up.  The code is the correct one. It's become very irritating.

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Apprentice

Problem resolved since last update a few weeks ago.

View solution in original post

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After I installed the October 2019 update, it kept asking me for my PIN twice on each reboot, it also took much longer to start up.

I had to go into settings and disable 'secure start' to fix it, but that means the phone isn't encrypted.

Waiting for the next update to see if it's fixed.

 

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I'm having exactly the same problem after the 1st Oct update

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First Poster

Same  problem to me on my s9+ and no solution  found yet.

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Been having issues as well. Tried all sorts to resolve. Been to Samsung store and they said it was a software issue. They basically said wait for November update and see or contact Android directly which I have done a few days ago. Still not had any response. The November update did not fix. I've had to turn Knox start up off.

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Apprentice

Problem resolved since last update a few weeks ago.

View solution in original post

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Hi I cannot view the solution....

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