Please fix this samsung. It is PATHETIC
I have to unlock my phone constantly when I'm home. I've set many safe locations where my phone should be unlocked, yet this rubbish feature doesn't work.
I've reset cache, data, cleared all safe spots, started again, nothing doing. Useless ..
I agree! In the last 2 weeks, this has completely failed. I also found that NOTHING fixes this. I completely agree that these steps do not work anymore. I don't know what update occurred, but I'm sick of it and have given up. I hate this forced security!
Only got my samsung phone the other day so only just got round to trying the smart lock feature, it worked fanasically for the first few times I used it inside my home then for no reason it stopped working, I've tried deleting location and resetting it but have to use pass code or fingerprint every time I want to unlock it, seems like this issue has been going on for quite a while, a shame, it was great for the 10 minutes it worked!
I found a solution on another site. It worked for two different Samsungs.
Go into Google Maps and select Google Location History. When you get into your google account , make sure only one device is enabled (namely the phone you are using). Smart Lock now works
Thanks, I'll look into that and check, I was thinking it might just be bad reception for the sattelite or whatever it uses as it does work at home now and then but not all the time
No, I just set it up for at home, it worked initially but after about half an hour it just stopped, I'm thinking it might be poor reception with the sattelites
Me as well. This is my second and will be my last Samsung device.
It'll be my last Samsung device too, but not because of the smart lock - because of all the bloatware. I already have all my info in Google... .why would I want to share it with Samsung too? I think I'll get a Pixel as my next phone.