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Screen timeout problem s9+

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Observer

So I just got a brand new s9+ and I'm having a problem with the screen timeout option not working at all. No matter what i set it to my phone dims and then locks after 10 seconds of me not touching the screen. I have tried restarting the phone multiple times and even did a factory reset without backing up my apps. No luck same problem.... any other known solutions? I'm getting very annoyed haaalllpppp

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Superuser I
Superuser I

Depending on how long you've owned it you might be able to swap it out via the shop / network that supplied it.

 

That or a Samsung Experience Store or Samsung Service Centre can take a look. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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