Samsung notes locked after update

[Michmitch]

Hi i updated my phone and now my locked Samsung notes wont open i keep getting the message that it cant verify me and that the password was entered incorrectly 0 times and to try again in 2242815 seconds, iv spoke to samsung live chat and tried clearing cache, remotely unlocking phone, safe mode, soft reset etc nothing works can anyone please help.  Thank you.

[Annietran]

Thanks, It help me alot

[Barts]

Hi. What do you mean by held? I just encountered the same issue. Thanks

[Barts]

It worked. Thanks a lot.

[Rhondak22]

It's still not opening the notes

[ERIC661]

Where is the Samsung ones setting?

where is “about Samsung notes”

i have gone gone into Samsung notes and into general settings but cannot find any of the info you listed.

thanks for any assistance

[ERIC661]

Excellent solution

[ChrisM]

Hi @ERIC661 

Did you manage to get this sorted?

[ERIC661]

brilliant solution ChrisM

[NinaJeanna]

I wanna say thank you very much for this advice because it worked and now I can go in and edit my notes thank you.... I was unable to see them also but now I can see them.... Thank you again!

[SashaD21]

Did all of that and note is still locked