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S9 - Smart keyboard in English (UK) doesn't work after update Android 10

(Topic created on: 06-02-2020 08:28 PM)
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costini
Explorer
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Hi,

I updated my Samsunsg S9 (SM-G960F) to Android 10 and the English (UK) keyboard doesn't support the smart functions (while all settings are ON), like swiping, auto correct, predictions, losing also all my saved words.

For Greek and English (US) works fine.
What happened and how to recover it?

I contacted Supprot and they told me to do a reset of the phone which is ridiculous solution!

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25 REPLIES 25
Profwaynski
First Poster
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AWESOME!!! Worked like a charm... looking forward to doing all my swear words again lol.

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Sophs
First Poster
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I've found the fix for this.

For some reason the keyboard forgets your saved language after the update. Reset your keyboard to your chosen language and all functions return.

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evsw1
Student
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I've tried everything since the update and cannot change my keyboard, swipe, use predictive text, etc.  I can barely text without swiping and replaced my Galaxy S7 with the S9 because the swiping is so good.  PLEASE can someone offer a solution?

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bastion
First Poster
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Try up dateing the languages and types, that worked for me.

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BlaziKab
Student
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I had to reset my keyboard and that solve my issue.

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evsw1
Student
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At last, after being unable to use swipe and predictive text on my Galaxy S9 since the update last week, a very nice man, George, took me through the solution on the Samsung support line. 

Go to Messages, hit the text box as though replying to one of them. 

Hit the 'Settings' icon to the left of the three dots.

Hit Swipe, touch and feedback.

Hit Keyboard swipe controls,

'Swipe to type'

Everything is restored.

Thanks, George!